Refund policy
Return & Refund Policy
Thank you for shopping with us!
Please read our policy carefully before making a purchase.
No Returns or Exchanges
Due to the nature of our products, we do not accept returns or exchanges once an order has been delivered.
All our items fall under personal care and hygiene categories, and for safety and hygiene reasons, we cannot resell opened or used products.
Damaged or Defective Products
We take utmost care in packaging and shipping your order. However, if you receive a damaged, leaked, or defective product, we will offer a replacement or refund under the following conditions:
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You must record an unboxing video from the moment you open the package (clearly showing the shipping label, seal, and product condition).
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The video must be uninterrupted and unedited.
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The issue must be reported to us within 24 hours of delivery via email or WhatsApp along with the video proof.
If these conditions are met, we will process a replacement or refund after verifying the claim.
Refunds (if applicable)
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Once approved, refunds will be issued to your original method of payment within 5โ7 business days.
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In some cases, we may provide store credit instead of a refund.
Contact Us
For any issue or assistance, please reach out to us at:
๐งย Spsconsumer.ecom@gmail.com
๐ฑย +91 93160 63252